Support and FAQs

Cardholder, Provider & Trainer Support

In this section you will find general information and guidance from Replacement Card information to Frequently Asked Questions.

• Cardholder Support
• Virtual and Smart Cards FAQ
• Renewals
• Replacement Cards
• Update Personal Details
• View My Registration
• EUSR Photo ID Card
• QuartzWeb

You can also search for training and view scheme specific guidance.

Find Out More

If you can’t find what you are looking for, our EUSR Support team is on hand to answer any of your queries. We are available via. email: eusr@euskills.co.uk or tel: 0121 745 1310:

Monday – Thursday 08:00 – 17:00

Friday – 08:00 – 16:30