Privacy Policy
EUSR is part of Energy & Environment Awards Limited (“Energy & Environmental Awards”), which is a trading subsidiary of Energy & Utility Skills Limited.
EUSR operates to the highest standards and follows a set of policies that cover our activities. These can be found below with a brief description of what is contained in each. Together these ensure that we continue to operate in a compliant manner.
Privacy Notice for Approved Trainers
What we collect
Energy & Environment Awards will be what’s known as the ‘controller’ of the personal data you provide to us. Our company registration number is 16103891 and our registered address is Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA. The person responsible for our data protection is Louisa Horth and can be contacted at [email protected].
We collect personal data about you, including for example:
- your name,
- date of birth,
- address,
- contact telephone number,
- email address,
- employer and
- your photo.
This does not include any special types of information or location based information.
Why we need it
The processing of your personal information is necessary for the performance of a contract to which you are party to. Under our trainer terms and conditions, we need this information to approve you for delivering training and assessment on our Passport schemes and to accept registration submissions from you.
How we will use the information about you?
We may share your information with your employer for verification and administrative purposes.
How long we keep it?
We will keep your basic personal data for two years after your trainer approval expires, after which time it will be destroyed.
What are your rights?
If at any point you believe retained information is incorrect, you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact Louisa [email protected], who will investigate the matter. If you are not happy with our response, you have a right to complain to the Information Commissioner’s Office, which is the regulator for data protection.
For further information on which companies have been supplied with your details or how your information is used, how we maintain the security of your information and your rights to access / alter and change information we hold on you, please write to:Louisa Horth, Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA.
Privacy Notice for Approved Providers
What we collect
Energy & Environment Awards will be what’s known as the ‘controller’ of the personal data you provide to us. Our company registration number is 16103891 and our registered address is Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA. The person responsible for our data protection is Louisa Horth and can be contacted at [email protected].
We collect personal data about you, including for example:
- your name,
- date of birth,
- contact telephone number,
- email address and
- employer name.
This does not include any special types of information or location based information.
Why we need it
It is in our legitimate interests to process your personal data to set you up as an administrator so we can accept registration submissions from you.
. We will ensure that we keep the amount of data collected and the extent of any processing to a minimum to meet this legitimate interest.
How we will use the information about you?
We may share your information with your employer.
How long we keep it
We will keep your basic personal data for two years after your administrator role expires, after which time it will be destroyed.
What are your rights?
If at any point you believe retained information is incorrect you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact Louisa Horth [email protected], who will investigate the matter. If you are not happy with our response, you have a right to complain to the Information Commissioner’s Office, which is the regulator for data protection.
For further information on which companies have been supplied with your details or how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold on you, please write to us at: Louisa Horth, Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA.
Privacy Notice for Individuals Holding an EUSR registration
What we need
We require personal information about you, which we obtain from trainers, training providers and employers approved by Energy & Environment Awards, to deliver training and assessment leading to an EUSR registration.
This includes for example:
- your name,
- date of birth,
- email address,
- mobile phone number,
- employer name and
- your photo.
This does not include any special types of information or location based information.
Energy & Environment Awards will be what’s known as the ‘controller’ of the personal data provided to us.
Our company registration number is 16103891 and our registered address is Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA. The person responsible for our data protection is Louisa Horth and can be contacted at [email protected].
Why we need it
It is in our legitimate interests to process your personal data to produce an EUSR registration.
We will ensure that we keep the amount of data collected and the extent of any processing to a minimum to meet this legitimate interest.
How we will use the information about you?
We may share your information with your employer and our virtual and smart card suppliers. We may also share your information with CSCS, so your registrations details can be independently checked at CSCS controlled sites.
How long we keep it
We will keep your basic personal data for two years after your last EUSR registration expires, after which time it will be destroyed.
What are your rights?
If at any point you believe retained information is incorrect, you can request to see this information and even have it corrected and possibly deleted. Providing you this information is free of charge, but charges may apply for excessive requests.
If you wish to raise a complaint on how we have handled your personal data, you can contact Louisa Horth ([email protected]) who will investigate the matter. If you are not happy with our response,, you have a right to complain to the Information Commissioner’s Office, which is the regulator for data protection.
For further information on which companies have been supplied with your details or how your information is used, how we maintain the security of your information and your rights to access/alter and change information we hold on you, please write to us at: Louisa Horth, Avon House, 435 Stratford Road, Shirley, Solihull, B90 4AA.
How We Use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but if you prefer you can also modify your browser setting to decline cookies. This may prevent you from taking full advantage of the website.
Force24 Cookies & Tracking
Our organisation utilises Force24’s marketing automation platform.
Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:
- F24_autoID
- F24_personID
They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.
f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 1 year, persistent.
f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 1 year, persistent.
The information stored by Force24 cookies remains anonymous until:
- Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
- A user of the website completes a form containing email address from either our website or our Force24 landing pages.
The Force24 cookies will remain on a device for 1 year unless they are deleted.
Other Tracking
We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities
Device & browser type and open statistics
All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.
Link Tracking
All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.
Contact Us
If you would like to talk to us about how we can help explore current and upcoming challenges, and work to find solutions, please contact us using any of the methods below:
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